- Visitors should enter accurate booking details while reserving a slot.
- Teams should arrive at least 15 minutes before the scheduled start time for briefing and smooth entry.
- Late arrival may reduce available play time and can affect entry depending on slot availability.
- Transfers, rescheduling and cancellation requests should be shared with the Gamingalaxy team as early as possible.
- Cancellation, no-show and refund handling should follow the active policy confirmed by the venue at the time of booking.
Need help? Contact the Gamingalaxy team before booking if you have questions about rescheduling, cancellation or arrival timing.